FAQs

Can anyone have a free trial?

Anyone who hasn't attended a free trial previously or been a member of Hidden Gems can come along for a free trial. We offer these throughout the year.

Can parents stay for a free Trial?

We find Children normally participate and immerse themselves more fully if a parent or Guardian is not present, However, we understand some children take a little longer to settle so we are led by the needs of the individual. 

How does the sibling discount work?

Sibling discount is applied to the second child attending any of our hidden gems classes throughout the week. The children do not have to be in the same class, but they do have to be related. The discount is 10-15% rounded up to the nearest pound and applied against the Lowest amount. We do sometimes offer sibling discounts on Workshops too but usually only if attending for the full workshop and not just for selected days.

What if we signed up and then decided it wasn't for us?

We have a policy in our T's and C's that requires a half terms notice if wanting to stop attending classes, this is because we might have a wait list for that particular class, so we are able to inform someone of a free space, and also because we plan our terms based on performances, so we usually pick our shows based on our attendance. Half terms notice is only 5-7 weeks depending on the length of the term.

What happens if a class is cancelled?

If a class is cancelled by us for whatever reason and we are unable to reschedule, you will be given a class in lieu the following term. If you miss a class due to illness or having to self isolate or any other reason we cannot give refunds on classes missed, also classes are paid for termly and all missed classes must be paid for.

Do you have to be good at Dancing, singing and acting to join?

Absolutely not, although it does help. Just a passion and love for performing is required.